Sensor Repair Request Form
Please make sure you fill out the form below in it's entirety for the fastest turnaround. Once you have filled out the form below, please send the broken sensor to:
360 Raleigh St.
Holly Springs, NC 27540
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Return Mailing Address:
Contact Phone Number:
To the best of your ability, please describe the problems you are experiencing with your sensor
Which X-ray Sensor Model:
Please Select...Gendex GX-SGendex Visualix eHDGendex GXS-700Other, please specify below
If "other" selected above, which model?
Sensor Serial Number (important)
If sensor is not repairable, should we reassemble?
Yes, even if not able to repair, please reassemble ($45 fee) No, if not repairable, please do not reassemble
Please detail exactly what items you will be shipping to us (with carrying case, etc.)
I have spoken with a technician or sales representative on the phone
I have not yet spoken to a technician, please call me to confirm